Privacy Policy

1. Introduction

Welcome to Train To Go ("we", "our", "us"), a mobile application designed to help you explore train schedules, find trains between stations, and view trains at specific stations across India. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Train To Go app ("App") or visit our website at train-to-go.com.

By using our App, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.

2. Information We Collect

We may collect the following types of information:

• Personal Information: If you create an account, we may collect your name, email address, and phone number. This is optional and only collected if you choose to register.
• Search Data: Train search queries (e.g., station codes, dates) and preferences to provide relevant results.
• Location Data: With your consent, we may collect your device's location for future features like real-time train tracking. You can disable location access at any time.
• Usage Data: Information about your interactions with the App, such as IP address, browser type, pages visited, and timestamps.
• Device Information: Device type, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies on our website to enhance your experience and analyze usage. See our Cookie Policy for details.

3. How We Use Your Information

We use your information to:

• Provide train schedules, search results, and station information.
• Enable future features, such as real-time train tracking using location data (with consent).
• Personalize your experience, such as saving favorite stations or searches (if you have an account).
• Improve our App through usage analytics.
• Communicate with you, including responding to inquiries and sending service updates.
• Comply with legal obligations and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Third-party vendors for hosting, analytics, or customer support (e.g., cloud providers, email services).
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Disable location tracking in your device settings.
• Request data portability or restrict certain processing activities.

To exercise these rights, contact us at privacy@train-to-go.com.

6. Data Security

We use industry-standard security measures, such as encryption and secure APIs, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website uses cookies to improve functionality and analyze usage. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.

8. Third-Party Links

Our App or website may link to third-party services (e.g., railway APIs). We are not responsible for their privacy practices. Please review their policies.

9. Children's Privacy

The Train To Go App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the App constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Sanjay Madari
102 Flat, 2nd Floor, Sri Vinayaka Residency, Police Lines
Rasoolpura, Hyderabad, Telangana, India - 500003
Email: varnastechsolutions@gmail.com
Phone: +91 9000 410 442